Remote & On-site Collections

We provide Remote & On-site Collections for:

  • iPhones & Android (Samsung, LG, Etc.)
  • iPads & Macs
  • Desktop & Laptop – Windows & Apple
  • Email (Microsoft 365, Gmail, Yahoo, Etc.)
  • Cloud (Dropbox, Google Drive, Microsoft 365)

no matter where the data resides we have multiple options for collection. Sometimes on-site collection is the only option. Other times we can send a remote collection kit. Whether the data is in Dallas, California or South Africa we can and HAVE done it.

Need Help? Contact Us

kjones@dwforensics.com

(214) 566-7800

need help?

FAQ’s

How long will it take to image my computer or cell phone?
The time to image a computer or cell phone all depends on the amount of data and the storage capacity. Computers may take 4 or more hours while cell phones can typically be imaged within two hours but could run longer.
Can I use my cell phone during imaging.
The phone must remain in airplane mode while imaging so they phone; therefore, you will not be able to use it during the imaging process.
How long will it take to collect my email?
The time to collect email varies from one email provider to another and could take a few hours or run overnight. Fortunately, you can continue to use your email during the collection process.
Can I still use my email during the data collection?
Yes, you can still use your email during the data collection.
Is my data secure and how long will you keep my data?
Typically, we must keep the data throughout the entire legal process. It is not until we receive a written request from legal counsel do we then destroy the data. The data collection is saved on encrypted hard drives and is secured in our vault. Our building also maintains a security presence and remained locked afterhours requiring keycards to gain access to the building.
Will you be going through and reviewing my data?
Typically, no, we do not review your data. Most cases have a defined protocol that has us search the data and provide only those emails or documents that contain specific words or phrases. We then provide only those emails and documents to counsel that have those specific, targeted words and phrases.